ELEGANT PRODUCT
WHAT OUR CUSTOMERS SAY
FAQ
How do you ensure the quality and freshness of your chocolates during shipping?
We meticulously pack all chocolate products using specialized, insulated packaging and include cold packs when necessary (especially during warmer months). This ensures your KIKI's indulgence arrives in perfect condition, maintaining its smooth texture and quality.
What is the shelf life of your Signature Chocolate Collection, and how should I store them?
Our artisan chocolate is best enjoyed within 6-9 months of purchase. To preserve their flavor and texture, store them in a cool, dry place away from direct sunlight (ideally between 15°C and 20°C). Avoid refrigerating them unless absolutely necessary, as this can affect the texture.
Do you offer options for dietary restrictions, such as vegan or gluten-free chocolates?
Yes! We offer a dedicated selection of high-quality dark chocolates that are naturally vegan-friendly and gluten-free. Please check the specific product descriptions on our shop pages for detailed ingredient and allergen information to confirm suitability.
Can I customize a selection or include a personalized gift note with my chocolate order?
Absolutely. During the checkout process, you will have the option to add a personalized gift message, which we will beautifully include with your package. For custom or large corporate orders, please get in touch with our support team directly.







